FAQs

FAQs

Shipping

Shipping times vary depending on your location. Typically, orders are processed and shipped within 24-48 hours of receipt.

Currently, we only ship within Australia. We are working on expanding our shipping capabilities.

Yes, once your order has been shipped, you will receive a tracking number via email.

If your order hasn’t been shipped yet, please contact us immediately to change your shipping address.

Payments

Yes, we use secure payment gateways and do not store your payment information.

Yes, we regularly offer discounts and promotions. Please subscribe to our newsletter for updates.

If your order hasn’t been shipped yet, you can contact us to cancel your order.

Yes, a receipt will be sent to your email after your purchase.

Returns

We accept returns within 14 days of receipt. The product must be unopened and in its original packaging.

Please contact our customer service at info@treatspsychedelic.com for return instructions.

Refunds are processed within 7-10 business days after we receive your returned item.

Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.